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Advice services can be filtered out using the button below.
Organisation | How to access | Address | Contact |
|---|---|---|---|
1st Call – Onward Homes | Advice and practical support with finances and applications, digital skills, health and wellbeing, employment and training, benefits and general housing issues. Accrington drop-ins run Monday and Thursday, 10am–12:30pm and 1pm–3pm. Face-to-face appointments are available Tuesday and Wednesday, with telephone appointments on Friday. Contact 1st Call to book where needed. | Accrington Town Hall, Blackburn Road, Accrington, BB5 1LA | 0300 555 0133 • 1stcallreferral@onward.co.uk • https://www.onward.co.uk/neighbourhood/1st-call/ |
Homewise Society | Home improvement and housing support for people across Hyndburn, including advice on repairs, maintenance and adaptations, help obtaining quotations and accessing available funding, a handyperson service and a recommended tradesperson list. Open Monday to Friday, 8:30am–4pm. Contact Homewise directly for advice or to arrange support. | Unit 3, Allied House, Burnley Road, Clayton-le-Moors, Accrington, BB5 5TW | 01254 232249 • info@homewisesociety.org.uk • https://homewiseeastlancs.co.uk/ |
Thrive – PATH & Parent Support Service (Spring North) | Mental health and wellbeing support for children, young people, parents and carers. Includes PATH peer support for young people and the Parent Support Service, with local groups, workshops, online sessions and one-to-one peer support. Contact Spring North for the current local route and availability. | Lancashire & South Cumbria | 01254 784105 • office@springnorth.org.uk • https://springnorth.org.uk/projects/thrive-parenting-support/ |
Early Intervention Safe Hubs – Spring North | Early emotional health and wellbeing support for children and young people, including one-to-one therapeutic support, group activities and practical help with confidence, emotional regulation and coping skills. Referrals can come from schools, health partners, families or young people themselves. Contact Spring North for the local access route. | Lancashire & South Cumbria – delivered through local hubs | 01254 784105 • office@springnorth.org.uk • https://springnorth.org.uk/projects/safe-hubs/ |
Bridge to Home – Spring North | Specialist support for people occupying a mental health inpatient bed who may need help securing safe housing and practical support for discharge. The service works with ward and mental health care teams and can also link people with benefits, healthcare, recovery and community services. Ask the ward or mental health team about referral, or contact Spring North for the pathway. | Lancashire & South Cumbria – mental health inpatient and community discharge support | 01254 784105 • office@springnorth.org.uk • https://springnorth.org.uk/projects/bridge-to-home/ |
Citizens Advice East Lancashire (Hyndburn) | Self-referral by phone, online or in person. Free confidential advice on benefits, debt, housing, employment, family issues, consumer rights and legal problems. | New Era Centre, Paradise Street, Accrington, BB5 1PB | 0808 278 7975 |
Hyndburn Borough Council – Customer Services | Contact directly for council services including housing, Council Tax, benefits, environmental issues, community support and local information. | Scaitcliffe House, Ormerod Street, Accrington, BB5 0PF | 01254 388111 |
Hyndburn & Ribble Valley CVS | Self-referral or professional referral. Provides community information, volunteering, social prescribing, wellbeing support and signposting. | Suite 5, The Chambers, Town Hall Square, Great Harwood, BB6 7DD | 01254 888614 |
Lancashire County Council – Information, Advice & Services | Self-referral. Provides advice on adult social care, children's services, education, transport, community support and local services. | County Hall, Preston, PR1 8RE | 0300 123 6701 |
Lancashire Independent Living Service (LILS) | Self-referral. Advice and support around disability, personal budgets, direct payments and independent living. | Lancashire-wide service | 01772 558863 |
Lancashire Adult Social Care | Self-referral for care assessments, support needs, safeguarding concerns and accessing community services. | Countywide service | 0300 123 6720 |
Lancashire Volunteer Partnership | Self-referral. Helps residents access volunteering opportunities, community involvement and social connection. | Lancashire-wide service | Online referral |
Hyndburn Family Hub | Self-referral. Support for families including parenting advice, early help, childcare, health and wellbeing support. | Hyndburn community locations | Via Lancashire Family Hubs |
Lancashire Women | Self-referral or professional referral. Support for women including wellbeing, confidence, relationships, safety and practical advice. | Accrington and Lancashire services | 0300 330 1354 |
Lancashire BME Network | Self-referral. Advice, advocacy, community support and help accessing services for people from minority communities. | Lancashire-wide service | Contact via organisation |
Disability Equality North West | Self-referral. Independent advice, advocacy and support around disability rights, access and inclusion. | Lancashire-wide service | 01695 203070 |
Advocacy Access Service Lancashire | Self-referral or professional referral. Independent advocacy support for people who need help understanding rights, making decisions or accessing services. | Lancashire-wide service | Contact via Lancashire services |
Healthwatch Lancashire | Self-referral. Independent health and social care advice, complaints guidance, signposting and feedback support. | Lancashire-wide service | 0300 303 8811 |
Lancashire Carers Service (Carers Link Lancashire) | Self-referral. Advice, information, carers assessments, emotional support and practical help for unpaid carers. | Lancashire-wide service | 0345 688 7113 |
Shelter Lancashire | Self-referral. Advice on homelessness, housing rights, eviction, tenancy problems and housing-related issues. | Lancashire-wide housing advice | 0808 800 4444 |
Lancashire Law Centre | Self-referral where eligible. Free legal advice around housing, welfare benefits, debt and community legal issues. | Lancashire-wide service | Contact via online referral |
LawWorks | Self-referral. Helps people access free legal advice and pro bono support. | National service with local access routes | Online service |
Community Solutions North West | Self-referral. Support with wellbeing, confidence, community connections, volunteering and practical issues. | East Lancashire community support | Contact via organisation |
Age UK Lancashire | Self-referral. Advice and support for older residents including benefits, social isolation, scams and wellbeing. | Lancashire-wide | 0300 303 1234 |
Victim Support Lancashire | Self-referral. Free confidential support for victims of crime, including emotional and practical advice. | Lancashire-wide | 0808 168 9111 |
Lancashire Police – Community Support & Advice | Contact for crime reporting, safeguarding concerns, community issues and advice. | Lancashire-wide | 101 (non-emergency) |
Trading Standards Lancashire | Self-referral via Citizens Advice consumer service. Advice on scams, rogue traders, consumer rights and unsafe products. | Lancashire County Council service | 01772 533587 |
National Careers Service – Lancashire | Self-referral. Free careers advice, CV support, skills guidance and employment advice. | Lancashire-wide | 0800 100 900 |
Jobcentre Plus – Accrington | Referral through Universal Credit journal or direct contact. Employment support, benefits support and training advice. | Union Street, Accrington, BB5 1PL | Contact via GOV.UK/jobcentre |
Community Solutions North West | Self-referral. Provides community support, wellbeing activities, counselling, volunteering, social groups and support for loneliness/isolation. | Elmfield Hall, Hyndburn Road, Church, Accrington, BB5 4AA | 01254 460080 |
Hyndburn & Ribble Valley CVS | Self-referral, professional referral or through GP/social prescribing. Supports community groups, volunteering, social prescribing and local connections. | Suite 5, The Chambers, Town Hall Square, Great Harwood, BB6 7DD | 01254 888614 |
The Prospects Foundation | Self-referral or referral through partners. Environmental charity providing volunteering, training, skills development and wellbeing opportunities. | 54 Broadway, Accrington, BB5 1EW | 01254 230348 |
Friends of Rhyddings Park CIO | Self-referral. Community activities, volunteering, wellbeing activities, community café and gardening opportunities. | The Coach House, Rhyddings Park, Accrington | Contact via organisation |
Accrington Stanley Community Trust | Self-referral. Community programmes covering health, wellbeing, education, employment, sport and social inclusion. | Wham Stadium, Livingstone Road, Accrington, BB5 5HQ | 01254 475013 |
Maundy Relief | Walk-in and referral routes. Provides practical support, furniture, household items and support for people experiencing hardship. | 29–31 Abbey Street, Accrington, BB5 1EB | 01254 232328 |
Maundy Furniture | Self-referral. Supports people needing affordable furniture and household essentials. | 33–35 Abbey Street, Accrington, BB5 1EN | 01254 381637 |
Neurodynamix CIC | Self-referral. Supports people with neurodiversity including autism, ADHD, learning difficulties and mental health needs. | Hyndburn area | Contact via organisation |
Lancashire Women | Self-referral or professional referral. Support for women including wellbeing, confidence, skills, advice and practical support. | Accrington/Lancashire services | 0300 330 1354 |
Aawaz | Self-referral. Support, training, wellbeing and community activities for women from minority communities. | Hyndburn area | Contact via organisation |
Carers Link Lancashire | Self-referral. Support for unpaid carers including advice, assessments, groups and wellbeing support. | Lancashire-wide including Hyndburn | 0345 688 7113 |
ICANN (Independent Community Advocacy Network North) | Self-referral or professional referral. Independent advocacy support helping people understand rights and access services. | Lancashire service | Contact via organisation |
Citizens Advice East Lancashire (Hyndburn & Rossendale) | Self-referral. Free advice on benefits, debt, housing, employment, consumer issues and rights. | Hyndburn service | 0808 278 7975 |
Lancashire BME Network | Self-referral. Advocacy, wellbeing support, counselling, bereavement and community support. | Lancashire-wide | Contact via organisation |
Lagan’s Foundation CIO | Referral or self-referral. Supports families with children and young people with complex health conditions. | Lancashire/North West support | Contact via organisation |
Accrington & District Blind Society | Self-referral. Support, social activities and advice for people with sight loss. | Hyndburn Voluntary & Community Resource Centre, Cannon Street, Accrington, BB5 2ER | 01772 744148 |
Going to a Good Home | Self-referral. Charity supporting reuse, household goods and community support. | The Warehouse, Bridge Street, Church, Accrington, BB5 4HU | 01254 367314 |
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