Privacy Policy

Who we are

Hyndburn Connected is an independent community platform providing local information, events, support services, opportunities and community resources across Hyndburn.

This privacy notice explains how we collect, use and protect personal information when you use www.hyndburnconnected.co.uk, contact us, subscribe to updates or submit information for inclusion on the platform.

For privacy enquiries, contact hello@hyndburnconnected.co.uk.

Information we collect

Depending on how you use Hyndburn Connected, we may collect information including:

your name
email address
information you provide when contacting us
event, organisation or community information you submit
photographs or other media you provide
newsletter subscription information
correspondence through email, social media or messaging services
technical information collected automatically by Wix and associated website services, such as device, browser and website usage information.

How we use your information

We may use personal information to:

respond to enquiries
manage newsletter subscriptions and community updates
review, publish and maintain submitted events and community information
manage the Community Directory and other website features
contact contributors where clarification or updates are required
administer and improve the website
protect the safety and security of the platform
understand how people use Hyndburn Connected.

We do not sell personal information.

Our lawful basis for using information

Under UK data protection law, we must have a lawful reason for processing personal information.

Depending on the circumstances, we may rely on:

Consent — for example, where you subscribe to email updates.
Legitimate interests — where processing is reasonably necessary to operate, maintain and improve Hyndburn Connected.
Legal obligation — where information must be retained or disclosed to comply with the law.

You can withdraw consent to marketing or newsletter communications at any time.

Mailing list and communications

If you subscribe to our mailing list, we use the contact details you provide to send the updates you requested.

You can unsubscribe at any time using the unsubscribe option provided in our communications or by contacting us.

We will not add people to marketing mailing lists without an appropriate lawful basis.

Community submissions

Information may be submitted for possible publication on Hyndburn Connected, including:

events
organisation or service listings
volunteer opportunities
community notices
local opportunities and updates.

Submitting information does not guarantee publication.

Please do not provide personal information about another person unless you have permission to do so or another lawful reason for sharing it.

Photographs and images

If you provide photographs or other media for publication, you should ensure that you have the right to share them and, where appropriate, permission from identifiable individuals featured in them.

Cookies & Legal Information

Hyndburn Connected is built and hosted using Wix.

Wix and services used by the website may use cookies and similar technologies for purposes including:

essential website functionality
security
remembering preferences
website performance
analytics.

Where required, non-essential cookies will only be used in accordance with applicable cookie and privacy requirements.

You can control cookies through your browser and any cookie controls provided on the website.

Third party services & Links

Hyndburn Connected links to external websites and services, including community organisations, public bodies, social-media platforms and booking providers.

Those organisations operate under their own privacy policies. Hyndburn Connected is not responsible for how external websites process personal information.

How long we keep information

We only keep personal information for as long as it is reasonably required for the purpose for which it was collected, including any legal, operational or safeguarding requirements.

Information that is no longer required will be deleted or securely disposed of where appropriate.

Published community information may remain available while it continues to be relevant.

Children & Young People

Hyndburn Connected contains information that may be useful to children, young people and families, but the platform is not designed to knowingly collect unnecessary personal information from children.

Extra care will be taken where content relates to children or young people.

Community Submission

Anyone may submit information through our Facebook page for consideration.

Examples include:

Community events
Volunteer opportunities
Organisation listings
Community notices
Friend Finder requests

All submissions are reviewed before publication.

We reserve the right to edit, decline or remove submissions that:

contain hate speech
are offensive or abusive
promote political campaigning
contain spam
contain misleading information
breach copyright
may place individuals at risk

Use of images

Users may submit photographs for publication.

By submitting images, you confirm that:

you own the image or have permission to share it
you have permission from anyone identifiable in the photograph where appropriate

Data Retention

Messages received through Facebook are only kept while they are being actioned.

Once dealt with, messages are normally deleted and no unnecessary personal information is retained.

Your data protection rights

Depending on the circumstances, UK data protection law gives you rights including the right to:

ask what personal information we hold about you
request correction of inaccurate information
request deletion of information in certain circumstances
restrict or object to certain processing
withdraw consent where processing is based on consent
request a copy of certain information in a portable format.

To exercise your rights, contact hello@hyndburnconnected.co.uk.

You also have the right to raise concerns with the Information Commissioner’s Office (ICO).

Security

We take reasonable steps to protect personal information and use reputable services to operate the website.

However, no online system can guarantee absolute security.

Changes to this Privacy Policy

We may update this Privacy Policy as Hyndburn Connected develops, new services are introduced or legal requirements change.

The latest version will always be published on this page.